Shipping policy
Shipping Policy
Thank you for shopping with UrbanShelf. We are committed to delivering your orders safely and on time.
Order Processing
All orders are processed within 1â3 business days after order confirmation.
Once your order is shipped, you will receive a tracking update via email, SMS, or WhatsApp.
Delivery Time
Estimated delivery timelines:
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Metro Cities: 3â7 business days
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Other Locations: 5â10 business days
Delivery times may vary depending on:
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Product availability
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Delivery location
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Courier partner delays
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Weather or unforeseen circumstances
Shipping Charges
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We offer Free Shipping on selected products and offers.
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Any applicable shipping charges will be displayed during checkout.
Cash on Delivery (COD)
Cash on Delivery is available on eligible products and locations across India.
UrbanShelf reserves the right to deny COD for certain orders based on operational limitations.
Order Tracking
Once your order has been shipped, tracking details will be shared with you through email, SMS, or WhatsApp.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally occur due to circumstances beyond our control.
If your order is significantly delayed or lost in transit, please contact our support team and we will assist you as quickly as possible.
Incorrect Address
Please ensure that your shipping address and contact details are accurate while placing your order.
UrbanShelf will not be responsible for delivery issues caused by incorrect information provided by the customer.
Contact Us
For shipping-related questions or support, please contact us:
đ§ Email: urbanshelf.in@gmail.com
Thank you for shopping with UrbanShelf.